CarPal Singapore
Country : Singapore
  • Full-time

Operations Coordinator

ABOUT CARPAL

The story of CarPal starts with Mr. Maarten Hemmes, our Founder/CEO. An innovator and entrepreneur at heart, Maarten launched his first startup in legal technology at the tender age of 22 in the Netherlands. Maarten also has over 10 years of software development experience through his own IT company serving clients in Europe, U.S. and South East Asia. Inspired by the uberization of services and recognising the rising demand in last-mile logistics in South East Asia, Maarten launched CarPal in July 2014.

CarPal is transforming the way local goods move around in cities by enabling anyone to get any product delivered within an hour. Through our revolutionary urban logistics & on-demand delivery platform, businesses and consumers can connect real-time with local couriers, who deliver goods or run errands on their behalves anywhere in a city.

Since our launch in July 2014, CarPal has been met with immediate success and exponential growth. CarPal is currently serving thousands of businesses across different industries and consumers in Singapore.

    Responsibilities

    ABOUT YOU

    You are a high-energy, motivated and adaptive person who is interested in contributing to a tech startup. You are a people person who can communicate effectively and get straight to the point. You are passionate about operations and are willing to give 100% to make sure that the operational process goes smoothly on a daily basis. Optimistic, charismatic and articulate, you are excited about the prospect of working in a fast-paced, dynamic environment to contribute and grow with the company.

    RESPONSIBILITIES

    As an operations coordinator, you are the primary point of contact for our customers and drivers.

    • COMMUNICATE: Responding to incoming general enquiries through phone calls or emails
    • MANAGE: Tracking daily orders and handling incidents from both drivers and customers
    • COLLABORATE: Working closely with the operations team to carry out daily operations effectively and efficiently
    • REPORT: Reporting your progress and feedback on a weekly basis to CarPal's management team

    INTERESTED?

    Reach out with your CV and a short note on your motivation to join CarPal and how you would contribute to the growth of the business. You can apply here or send an email to jobs@carpal.me, let’s start talking!

    Requirements

    REQUIREMENTS

    • Must be permanently residing in Singapore (Work Visa/Permit not provided)
    • 2 years of working experience in operations and/or customer service is strongly preferred
    • Fluency in English is required; fluency in Mandarin is a definite plus! 
    • You know what is it like to provide great service and have patience when dealing with complicated situations
    • Your communication skills are 10+
    • You are efficient, pragmatic and a problem-solver

    WHAT WE OFFER

    • Competitive Salary
    • Healthcare Benefits
    • Prime Location: Office located at the heart of CBD area with plenty of restaurants, bars, gyms, banks and malls within walking distance.
    • Multiple Modes of Transportation: A short 5-min walk to Tanjong Pagar station with many bus stops around our building, the closest one located directly at the building entrance.
    • Spacious Office with a View: Located at the top floor (28th floor) of Hub Synergy Point building with ample sunlight, full amenities, stocked pantry corner, and a great view of the port, bay and sea.
    • Diverse Team: Diversity is one of our key corporate values and we do not discriminate.
    • Fun Start-Up Environment: We share the floor with some exciting startups. Block parties, wine tastings, sports tournaments and other fun activities are organized on a regular basis.

    Salary

    2000 - 2500 SGD

    Total applicants :84 Job posted 1 year ago Total Views : 2297 Unique Views : 2297


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