Reserv.sg
Country : Singapore
  • Full-time
  • Internship
  • Contract

Customer Success Superstar

Ever wondered what it would be have been like to be a part of Uber or Food Panda before they became household names? Wonder no more!

We are a SPH Plug & Play portfolio startup, mentioned in the leading publications. Reserv is a one stop app for everything related to your home - from booking of shared facilities to availing services real time, and more. Reserv.sg is revolutionising the living experience - we felt that paper forms and visits to the security guard’s office with cheques is no longer something residents of a smart nation should have to do, and Reserv was born as the solution.

Yes, we need all hands on deck to help propel our business to greater heights. There's no better time than now. Join our team today!

Responsibilities

We are looking for someone who loves communicating with people and is ready to make a massive impact to the merging of home and technology. We are a fast moving team and this is an opportunity for you to be a key part of building a successful business.

You will be our voice to customers and focus on ensuring that customers are able to use the product successfully. You will be an expert at analyzing customer needs, building trust and answering questions that make customers happy. Our goal is to build lasting customer relationships.

If you are ready to be part of a rapidly growing startup company, we would love to hear from you. Some of the stuff you get to work on:

  • Respond to customer queries on platform / app related issues
  • Guide customers on best practices, how to use the product
  • Provide input to product and marketing teams from conversations with customers

Requirements

  • Must be a self-starter with a strong desire to learn and grow
  • Ability to understand customer problems and pitch correct solutions
  • Familiarity with technology and current consumer trends (smartphones, cloud, SaaS) will be an advantage
  • Multilingual and ability to converse with target demographics

Salary

1200 - 2500 SGD

Total applicants :55 Job posted 8 days ago Total Views : 881 Unique Views : 879 Today Views : 7


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