Fayth pte Ltd
Country : Singapore
  • Full-time
  • Part-time
  • Internship
  • Contract

Customer Service Executive

Fayth is an online fashion retailer in Singapore. All of Fayth's clothing are designed in-house and are lovingly made with great fabrics from around the world. If you love fashion and the digital world, this could be the opportunity for you to be part of our team.

Responsibilities

Our Customer Service Executives support the day-to-day aspect of an e-commerce website which includes

  • Dealing with all customer queries including but not limited to fashion advice, feedback and/or technical related questions.
  • Fulfilling customers’ orders; Receiving, putting away, picking, sorting, packing, and shipping
  • Monitoring products and quality checks
  • Handling logistics with a content management system
  • Relaying customer feedback to department head
  • Any other administrative tasks

Requirements

  • Strong command of the English language
  • Strong computer skills to include MS Office, web based systems and social media
  • Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality and consistency .
  • Understands and communicates verbal and written instructions in a professional and courteous manner
  • Applies feedback to improve performance and monitors own work to ensure quality
  • Please write in to careers@fayth.com with your full CV and availability with the subject header “Application for Customer Service Executive (Full Time/Part Time/Internship)”

 


Total applicants :41 Job posted 10 days ago Total Views : 313 Unique Views : 313 Today Views : 9


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