A Better Florist
Country : Anywhere
  • Full-time
  • Internship

Operations Associate

We are fixing online floral retail, because giving flowers should be easy! Founded by former Google employees, ABetterFlorist has seen a problem that we are passionate about fixing. We offer an honest, straightforward buying experience. We ship direct from the farm for the freshest possible flowers anywhere. No cheesy gimmicks, no tacky up sells, no hidden fees, just great flowers and a great experience.

Responsibilities

You will be at the core of our operations sitting at the crossroads of customer service, the florists, and our couriers while communicating your insights to help refine our internal platforms.

Managing customer service and managing issues with florists and couriers or if need be escalate issues to management. 

The metrics you will drive are customer satisfaction, cost of last mile, and cost of florist supplies.

You love and solve problems. Nothing stands in your way.

Excellent written and verbal communication skills

Hustle, hustle, hustle

Requirements

You have great people skills

You are highly analytical and love solving problems

You are looking for a full-time job

You are comfortable with ambiguity

You take pride in your work

Components instead of salary
Equity

Total applicants :12 Job posted 10 days ago Total Views : 222 Unique Views : 222 Today Views : 4


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