foodpanda
Country : Singapore
  • Full-time

Operations Manager (Fleet Manager)

Ă— Sorry! This job is no longer available !!!

Do you love food and convenience put together?

Then you just might love foodpanda.

foodpanda (small ‘f’) is the world’s favorite way to order food online. With hundreds of restaurants ready to receive orders via our website and mobile app, no one should have to suffer from the lack of variety or long queues to enjoy great food.

However this doesn’t happen without some really awesome people making it happen!

Responsibilities

  • Leading our rider fleet - Manage a team of 12 Area Managers and close to 2,500 riders
  • Analytics – Analyze and track KPIs to improve rider performance and compliance, and take customer experience to the next level!
  • Strategy – Proactively proposing new strategies, planning and setting a timeline for execution
  • Product implementation and improvement – Roll out new features to improve operational efficiency and rider experience.
  • Ensure proper supply/demand match, whilst maintaining target Service Levels
  • Supporting commercial projects with operational guidance and resources.
  • Optimising operations through innovation and process development.
  • Supervising the day-to-day work of operations support staff.
  • Close collaboration with the Rider Recruitment team
  • Reviewing, refining and documenting processes and best practice.

Requirements

  • You have successfully completed a Bachelor’s degree
  • You have at least 1 year of work experience in an operational role, logistics exposure would be prefered
  • You have strong leadership and communication skills, work independently and are reliable
  • You are process oriented and data driven
  • Experience with Microsoft Office, especially Excel, or Google equivalents
  • Your knowledge of the internet and e-commerce sector is impressive and you are driven and ambitious
  • You are very proactive and could lead independent projects.
  • Excellent English skills complete your profile

Total applicants :13 Job posted 8 days ago Total Views : 133 Unique Views : 133 Today Views : 1


Ă— Sorry! This job is no longer available !!!