Deal'n
Country : Anywhere
  • Full-time

Custmer Service Technical Support

Deal'n is a platform that enables all users to interact by exchanging ideas about recycling & up-cycling, trade used goods in an innovative & secured manner, creating jobs by empowering it's community to formulate their own solutions and partnering, supporting and helping small businesses and NGO's.

Deal'n was selected as 1 of the best 200 startups at the 2016 Websummit Alpha last November & selected as 1 of the best 150 startups to participate at RISE summit taking place this coming July 2017, re-invited to participate as BETA at the Web Summit 2017 in Lisbon. Deal'n is already starting to revolutionize trading & purchasing power by emphasizing on recycling, reusing & valuing individuals talents by reintroducing barter & connecting individuals, SMEs and local NGO’s to a trading platform. Reigniting a sense of community through technology...

We are looking for passionate and driven young Singaporeans that can dream big, execute with care and want more than just a job. If you are a creative self-starter that wants to learn by getting his hands dirty and truly care about the community you live in and empowering others, send us your CV and start your journey with us.

Responsibilities

We are looking for the young (at heart) and passionate. A creative self-starter that wants to learn by getting his hands dirty and embark with us on this journey, fill him/her with a sense of purpose beyond the hard core training and exposure we will give him/her and set him/her on a path that will change his/her life.

If you are looking for more than a job, tell us about yourself, let's meet up and figure out how we can profitably make the world a better place, come help us empower & connect all members of society. 

What we'll need you to do: 

  • Utilize various systems to initiate and handle customer requests and verify customer records
  • Continually maintain working knowledge of all company products, services and promotions
  • Contribute your thoughts and brilliant ideas to our ongoing product development and go-to-market plan
  • Able to research and troubleshoot issues reported by the customers
  • Engage our website users directly to handle customer queries, resolve conflicts and ensure a high level of customer satisfaction
  • Support in the maintenance of our website
  • Provide first-hand technical support and troubleshooting to resolve IT issues encountered by users

Requirements

  • Min. Diploma in Computer Science, IT or equivalent
  • At least 1-2 years of relevant experience
  • Good analytical and problem-solving skills
  • Possess good communication skills, team player with a pleasant personality

Total applicants :27 Job posted 3 months ago Total Views : 284 Unique Views : 284


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