Jirnexu Sdn Bhd
Country : Malaysia
  • Full-time

Conversational Copywriter

Our History Headquartered in Kuala Lumpur, RinggitPlus.com is one of several brands owned and operated by FinTech company Jirnexu. We made our start back in 2012 when the company’s co-founders met and realised that they share a mutual passion for giving individuals the financial advice and tools they needed to spend money wisely. We later launched its sister site KreditGoGo.com in 2014 to help consumers in Indonesia save money, too. RinggitPlus.com is Malaysia's leading comparison website. Every day, we help you get more for your money – whether you're applying for a credit card, personal loan or a new insurance plan, planning the best mortgage for your dream house, looking for great discounts from mobile service providers, and much more. The RinggitPlus.com team are your go-to guys for impartial information on everything you need to make empowered decisions and save money on products and services you use everyday. We make it easy to search for the right choices for your needs, and we translate the small print into language that’s simple to understand. Launched in 2013, RinggitPlus.com has gained a reputation for being the best place to apply for banking products online. In fact, 7 out of 10 Malaysians compare financial products on our site, discovering many deals that can't be found anywhere else on the Internet (or even in banks and financial institutions)!

Responsibilities

We're looking for an empathetic, crisp, and creative writer to join our team of data scientists, developers, and product people work on the voice and personality of our chatbot. As a key member of the dialogue design team working to humanise chatbots you'll take data-driven approach to collecting, analysing and interpreting metrics to manage event flow and localisation.

Crafting a natural messaging experience, your scripts should be easy to read and structured to minimise anxiety and address user need; because despite all the hype and hyperbole surrounding Artificial Intelligence and the future of robots at chatbots at work we know that the most fundamental coding language of all is the one you know best: the English language.

Responsibilities

·       Write carefully crafted and contextually rich conversations for a range of financial personas and products

·       Design conversational experiences for financial services transacted on multiple channels

·       Work with developer and product teams to establish tone and voice

·       Iterate copy based on logs, feedback, test data and campaign performance

·       Work within a technical system (there’s some simple code, we’ll teach you)

·       Empathise with customers across a wide range of subjects

·       Work with the marketers to ensure our customer voice is consistent, helpful, and in line with our brand identity

 

Requirements

Requirements

·       Excellent communication skills and an impeccable eye for detail

·       Creative writing experience with character driven dialogue

·       Ability to balance creativity with logic to work within the constraints of technical frameworks

·       Strong commercial focus and the ability to prioritise tasks

·       Comfortable working on teams with an experimental and agile mindset

·       Sensitivity toward cross-cultural communication and translation concerns

·       Experience in interactive storytelling a bonus

·       Fluency in English and at least one other language

·       Experience writing, editing, and proofreading copy

·       Excellent sense of humour

Salary

5000 - 7000 MYR

Total applicants :6 Job posted 1 month ago Total Views : 193 Unique Views : 193 Today Views : 1


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