Funding Societies Pte Ltd
Country : Singapore
  • Full-time

Credit Collections Officer

We are a new generation of entrepreneurs and professionals from Southeast Asia, with the vision of empowering societies of Southeast Asia by disrupting traditional banking. We are a well-funded venture and we aim to expand our platform rapidly across the region (now Singapore & Indonesia and Other countries in furture), by leveraging on our expert network in the US (Harvard and Silicon Valley) and our professional relationships in Southeast Asia.

To know more about the culture of the company, refer the below article written by an intern about her experience working with us :
https://www.fundingsocieties.com/blog-detail/85/my...
 

Responsibilities

About the Role

Do you enjoy playing a pivotal role in ensuring the sustainability of a business-with- a-mission? If that’s you, the role of a Collections Officer would allow you to do just that. As a Collections Officer, your job is to help investors on our platform recover as much of their investments that have gone in arrears, and enable the smooth running of Funding Societies.

Job Scope

● Initiating and handling collection calls, emails, letters to borrowers who are in arrears

● Develop and execute a collections process

● Resolve repayment discrepancies

● Provide a listening ear to borrowers in arrears to understand and empathise with their circumstances

● Developing, negotiating and implementing fair repayment solutions

● Accurately updating a database for collection activities and outcomes in an organised fashion

● Communicate and work with other teams to understand and strategise for the best course of action

Requirements

Qualities we look for

● Strong communication skills (English and Mandarin)

● Good relational skills and willingness to listen and empathise with borrowers

● Ability to strategise, innovate and develop feasible win-win solutions

● Strong belief in the mission to provide sustainable financing solutions to SMEs in Singapore

● Willingness to understand and meet the various needs of stakeholders (e.g. investors)

● Highly motivated and driven person who enjoys working in a fast-paced environment

● Understanding of the finance industry


Total applicants :11 Job posted 3 months ago Total Views : 219 Unique Views : 219 Today Views : 1


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