ZEN Rooms
Country : Thailand
  • Full-time

Operations Manager

ZEN Rooms, a hotel-booking platform, is the fastest growing Rocket Internet-backed venture in South East Asia. Founded in 2016, ZEN Rooms is the leading chain of value hotels in South East Asia.

Rocket Internet’s mission is to become the world's largest internet incubator. Rocket Internet started in 2007 and now operates over 100 ventures across 110 countries with 35,000 employees worldwide. Rocket Internet builds proven internet business models and transfers them to new or emerging markets in order to scale them to market-leading online companies. Rocket Internet is focused on online business models that satisfy basic consumer needs across four main sectors: e-commerce, online marketplaces, travel and financial technology.

Come work for one of our newest ventures - ZEN Rooms! ZEN Rooms is a leading hotel accommodation provider across Asia (Indonesia, Singapore, Thailand, Brazil, Sri Lanka, Philippines, Hong Kong, and Malaysia). It is an audited quality budget hotel accommodation network and is one of the most innovative and fastest growing company in the Rocket Internet group of companies.

Responsibilities

  • Perform audits of newly acquired hotels, manage branding distribution and customer satisfaction
  • Coordinate with suppliers/service providers for branding, partnerships and photography
  • Perform office-based administrative duties whenever required
  • Close collaboration with the Business Development team
  • Deliver excellent customer service and manage the needs of our customers
  • Take ownership of issues and concerns of customers, including operational issues, pricing invoice queries etc

Requirements

  • First working experience in a mobile, operations-based role, ideally in fast paced industry and/or a Rocket Internet venture
  • Excellent communication and problem solving skills with a customer-oriented attitude
  • Business fluent Thai and English skills (written and spoken).
  • The ability to work in a fast-paced environment while being organized and using your time efficiently
  • A great sense of responsibility

Total applicants :4 Job posted 2 months ago Total Views : 177 Unique Views : 177


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