Caption Hospitality
Country : Indonesia
  • Full-time

Customer Happiness Officer

Caption Hospitality is hospitality company aim to help hotel stakeholders re-think, re-position and re-invent their property to meet the ever demanding needs of travelers and guest.

We are looking for Passionate people who dare to innovate and be different. People who enjoy learning and developing their own skill set and knowledge.

Love to Innovate? Do not have opportunity in your freelance job or company now? Join our team today!

Responsibilities

Jobscope

  • Great understanding of product knowledge
  • Attentive to customers enquires, feedbacks and complains
  • Going extreme extend to make customers happy and satisfied
  • Attending to call as well as online support chat
  • Recording reports and keep track of all cases
  • Following up any pending case and resolve them at the fastest, earliest possible time

Requirements

Requirement

  • Good at communication skills, both written and verbal (English and Bahasa)
  • Comfortable to speak to strangers
  • Must be able to handle stress and pressure

Plus Point:

  • Have experience in Service Industry
  • Hospitality academic background
  • Attention to details
Components instead of salary
Equity

Total applicants :11 Job posted 3 months ago Total Views : 630 Unique Views : 630 Today Views : 30


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