SoftSolvers Solutions
Country : Malaysia
  • Internship

Technical Support (Intern)

SoftSolvers is a venture builder headquartered in Kuala Lumpur, Malaysia with operations in Singapore, Australia and USA.

At SoftSolvers we build award winning business automation solutions, designed to make small to mid-market businesses profitable by automating their business operations, using Internet and mobile technologies. Currently we have 3 ventures in our portfolio, and more in the pipeline.

  • SecondCRM: an award winning business automation solution designed to improve sales & marketing, customer support and operations.
  • SalesPeer: a powerful CRM and online business management suite for SMEs
  • In development: Community driven E-commerce App for expats

We are actively looking to hire creative bright talents to join us, as Developers [PHP/MySQL, Android, iOS], Designers [web and mobile UI], Sales [Inside sales and business dev], Marketing [Social Media, Content writer, full stack Marketing], Finance [Accounting, International taxation] and so many more.

Responsibilities

  • Understanding Second CRM application (how to use to, configure it to perform different tasks)
  • Explain customers the different features of Second CRM and support them if they face any problem 
  • Understand new requirements from customers and coordinate with developers in fullfilling those in the application

Note: Depending upon your interest we can put you for real coding/sql queries stuff or bit less technical tasks like product support stuff, but in both cases we do need you to have the basics of PHP/mysql, so have to study and come for interview

Requirements

MUST have the basic understanding of web based software development and working knowledge in PHP, Java Script and MySQL
Minmum 4-6 months internship duration and ready to join fulltime upon completion, depending upon performance
MUST have done at least one completed project (can be FYP also) using PHP, where you've written PHP and javascript code and sql queries yourself
Exceptionally Good at explaining things to other, especially over phone
MUST have an IT mindset – World will be a better place with using IT
MUST have good Extra Curricular activities during the course
Excellent Aptitude, Attitude and Commitment are Must
Good communication skills

If you have what we need and are interested, you need to study the below mentioned topics and come to our Cyberjaya office for interview.  Let me know once you are ready for the interview, I’ll arrange the date and time.

Product Knowledge
=========================
Read everything on the company website at www.secondcrm.com. 

Try to play/learn from the online demo at https://aw.secondcrm.com/demo/enterprise/ and also go through the User Guide and How Do I videos at http://www.secondcrm.com/support and follow as much as you can.

Technical Knowledge
=========================
Basics of PHP
http://devzone.zend.com/6/php-101--php-for-the-absolute-beginner/
 
Basics of MYSQL
Revise all the basic database concepts [PK/FK, Normalization, Relationship, Indexes, etc]
Basic SQL Queries [Select, Insert, Update, Delete, Joins (Inner, Left Outer, Right Outer)]
Executing SQL Queries using PHP [a simple process of inserting/updating Data in Database]
Using phpMyAdmin tool to do basic/advanced MySQL Admin functions
 
http://www.w3schools.com/SQl/default.asp
 
Try to complete as much tutorials as you can so that you understand/revise the concepts clearly.

Salary

800 - 1000 MYR

Total applicants :5 Job posted 4 months ago Total Views : 177 Unique Views : 175


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