Victoria Home
Country : Malaysia
  • Part-time
  • Freelance
  • Internship
  • Temporary
  • Contract

Hospitality Intern

Victoria Home is a growing venture focusing on Airbnb, vacation home rentals. We own 25 units of service apartment in Kuala Lumpur & Damansara, hosting travellers around the world. Being an innovative operator in hospitality industry, Victoria Home always strikes to provide world-class experience and services to our guests. Creativity and service are our core values.

If you like what we're doing, interested in Business Development, Sales & Marketing, Admin, Account, Interior Design, Event Planning, Operation and Customer Service, we want you.

Responsibilities

  • Ensure accurate and efficient running of reception including check in/out procedures
  • Respond to Guest queries in a timely and efficient manner
  • Ensure that Operation Managers are kept fully aware of any relevant feedback from Guests and/or other departments
  • Manage, record and resolve promptly on Guest complaints
  • Demonstrate a high level of customer service at all times
  • Cleanliness and housekeeping audit prior guest arrival
  • Managing the Operation Manager role in their absence
  • Assist with other departments, when necessary

Requirements

  • A team player with high commitment and able to perform under pressure
  • Ability to work independently
  • Able to speak and understand Mandarin and English
  • Committed & strong sense of urgency towards deadline
  • Excel, Words and other computer skills
  • Good communication skills
  • Should be comfortable working in a fast changing and growing global environment where accountability, quality, timeliness are key components
  • Please indicate Internship Date start and end

Salary

600 - 1000 MYR

Total applicants :1 Job posted 3 months ago Total Views : 121 Unique Views : 120


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