The Oddle Company
Country : Singapore
  • Contract

Logistics Operation Coordinator (6-month contract)

Looking to immerse yourself right at the heart of the start-up ecosystem? You are looking at the “next big thing”. Since our inception in 2014 as a B2B company, Oddle has been a leading force in offering the best-in-class enterprise software that transforms how restaurants participate in the online revolution and how people order food online.

With Oddle, you can be part of creating the most exciting user experiences for people all over the world. With more than 60 people across our offices in Singapore, Kuala Lumpur, Hong Kong and Taipei, we strive to be world-changing and continue blazing the trail - creating the most exhilarating food ordering consumer experiences and improving business decisions through data.

An intuitive and seamless food ordering system for our users is what we constantly seek to provide. We take convenience and engagement to a whole new level. As one of the world’s most transformative start-ups, we ensure that food ordering will never be the same again.

Responsibilities

About the role

The 3 main aspects of online food businesses are operations, logistics & marketing. With Oddle, we aim to provide not only the best possible system but also top notch delivery services, fortunately we are not the ones to deliver the food ourselves. The potential candidate will oversee the Delivery Operation team to manage delivery operation from our logistics vendors to our merchants' customers.

Responsibilities

  • Manage the delivery operation between our restaurant partners and logistics vendors to ensure it is done in a timely manner to the customers, and resolve any issues occur during the process.
  • Ensure incidents are handled in a professional manner and their customers are well serviced; ensure restaurant partners are well briefed on the logistics service level provided from us.
  • Provide excellent customer services, build customer relationships and manage their expectation.
  • Analyse the logistics vendors’ performance and track on relevant metrics, and draw actionable insights to drive the operations direction
  • Other projects and initiatives as assigned

Requirements

Requirements

  • Self-driven with the ability to learn fast and get things done
  • Excellent problem solving skills in a professional and calmly manner
  • Data-driven decision making mentality and sound business judgment through strong analytical thinking
  • Meticulous, well-organised, able to multitask under pressure
  • Good verbal communication skills
  • Passionate about providing an excellent customer service with a positive attitude
  • Good command of Excel
  • Only Singaporeans should apply

If you are driven and looking for tremendous growth opportunities, we would love to speak with you soon!


Total applicants :13 Job posted 1 month ago Total Views : 251 Unique Views : 251


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