Country : Singapore
  • Full-time

Telecommunications Billing Analyst

About the Company

Circles.Life is a young, innovative and energetic digital telco with a mission: to re-imagine the mobile experience for the digital consumer. We have strong local roots and are the first digital telco in Singapore creating a customer centric mobile platform.

Our aim is to make the customers’ life simpler and happier by giving them power over their mobile needs. Not only do we promote customers building their own plans, so they only pay for what they want, but our services seamlessly evolve with their needs. We believe our customers deserve more, and we give it to them.

One Plan, Unlimited Me.

We are a Singapore company incorporated in 2014. Our shareholders and founders are established individuals and institutions with deep experience in telco and technology sectors from Singapore and the region.

What’s on offer

Circles.Life provides a great environment and platform for employees to build their career. In this role, you can expect:

  • Unique opportunity to be a part of the digital disruption in telecommunication (Circles.Life is the only company of its kind in all of Asia!)
  • Autonomy in the role and in managing your own portfolio
  • Exposure to the fast-paced world of high-tech start-ups
  • Attractive experience and compensation
  • Working with passionate, smart and driven colleagues in a vibrant environment



We have an opening for a Billing Analyst with an entrepreneurial spirit and an analytical mind, who wants to gain valuable experience and exposure at a rapidly scaling telco startup in Singapore. This is an opportunity to join a high growth startup with the regional scale, reach, and a mission to disrupt the telecommunications industry in South East Asia while building a world class digital telco.

Do you want to get first hand insights on how a rapidly scaling tech startup operate?

Do you enjoy working within an entrepreneurial environment, having personal freedom to act, and be part of a fun, energetic team who are running at full speed to ignite a digital disruption in telecommunications?

If the answer is YES, read on to find out more about the role at Circles.Life!

The ideal candidate would possess superior analytical skills, energy, drive and attention to details, and will be responsible for driving company accounting operations as well as management reporting activities, while managing a team of junior accountant and analyst to ensure smooth daily operations.

As a fast growing company, Circles.Life is looking for a Billing Analyst to:  

  • Lead the issuance, distribution, accuracy management and issue resolution on bill sending
  • Investigate and resolve billing issues. If needed, escalate them to our billing system provider and follow up until they are resolved. 
  • Work with Customer Service team to address and resolve payment issues of customers
  • Keep track of accounts receivable and transactions
  • Provide help with internal and external reporting for billing and invoicing
  • Lead regular improvements in bill processing
  • Process new contracts and sales with external vendors. Manage external vendors post contract signing.



  • Proven experience as a Telecom Billing Analyst or similar role
  • Proficient in MS Office (especially Excel); familiarity with databases and SQL is an asset
  • Understanding of Oracle or Amdocs telco billing systems a plus
  • Excellent communication ability
  • Organizational and time-management skills
  • Attention to detail
  • Be able to work in teams and with other departments
  • Ability to work independently and meet tight deadlines
  • BSc/BA in accounting or similar field is preferred

Total applicants :13 Job posted 26 days ago Total Views : 236 Unique Views : 235 Today Views : 2

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