Country : Indonesia
  • Full-time

Operations Lead

JULO (www.julo.co.id) is a digital lending company that is revolutionizing access to financial products for millions of emerging consumers in Indonesia. The Company has developed the first digital data-driven credit underwriting and risk assessment platform to process consumer loan applications and determine their creditworthiness using its mobile app.

Established in late 2016, JULO deployed its lending platform in Jakarta and surrounding cities, and the Company is about to enter a hyper-growth period. Expansion to the rest of Indonesia is expected to complete within a year. JULO is based in Jakarta and is backed by leading venture capital firms in Indonesia and Singapore.

We are looking for highly motivated, hands-on Operations Lead to work closely with and provide leadership to the current Ops team.


  • You will be responsible for all day-to-day activities of Ops team, ranging from loan processing, account management, collections, and payment processing.
  • You will develop and maintain Standard Operating Procedures (SOP) and ensure that Ops agents adhere to it for successful implementation, advancement of company goals and practices.
  • You will analyze Ops performance indexes and present findings and recommendations to the management team
  • You will be responsible for quality assurance (QA) programs and continuous improvements.
  • You will collaborate with internal teams (engineering, analytics, and products) to help bring our products from design to delivery.
  • You will set, review and manage budget for Ops department. 


  • Exceptional CAN-DO ATTITUDE
  • 4-5 years working experience in finance/ lending industry with at least 3 years in Ops supervisory or managerial position
  • Strong desire to work in an entrepreneurial, fast-paced start-up with highly driven team
  • Strong ability to make good decisions and take actions
  • People-person personality with strong managerial ability to lead the team to success
  • Bachelor’s Degree in relevant field, Master’s Degree holder will be prioritized 

Total applicants :14 Job posted 11 months ago Total Views : 954 Unique Views : 954

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