ZEN Rooms
Country : Thailand
  • Full-time

Operations Associate - Thai-English speaker

ZEN Rooms, a hotel-booking platform, is the fastest growing Rocket Internet-backed venture in South East Asia. Founded in 2016, ZEN Rooms is the leading chain of value hotels in South East Asia.

Rocket Internet’s mission is to become the world's largest internet incubator. Rocket Internet started in 2007 and now operates over 100 ventures across 110 countries with 35,000 employees worldwide. Rocket Internet builds proven internet business models and transfers them to new or emerging markets in order to scale them to market-leading online companies. Rocket Internet is focused on online business models that satisfy basic consumer needs across four main sectors: e-commerce, online marketplaces, travel and financial technology.

Come work for one of our newest ventures - ZEN Rooms! ZEN Rooms is a leading hotel accommodation provider across Asia (Indonesia, Singapore, Thailand, Brazil, Sri Lanka, Philippines, Hong Kong, and Malaysia). It is an audited quality budget hotel accommodation network and is one of the most innovative and fastest growing company in the Rocket Internet group of companies.

Responsibilities

  • Dealing with customer enquiries, providing direction, solving customers/partners problems, striving to exceed expectations of our customers and the team
  • Help the local team with operations-related tasks
  • Work in an international environment, communication with sales and account management teams across 8 countries of ZEN Rooms operation

Requirements

  • Students and graduates
  • Excellent written and speaking English and Thai
  • Experience in handling direct customer service support is a plus
  • Outstanding communication skills: active listening, persuasion and tenacity
  • Attentiveness to details
  • Capability and willingness to learn quickly and change procedures to fit an ever evolving operation process
  • Thailand-based

Total applicants :1 Job posted 17 days ago Total Views : 28 Unique Views : 27


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