Uber Technologies
Country : Anywhere
  • Full-time

Operations and Logistics Coordinator - Malaysia

On a snowy Paris evening in 2008, Travis Kalanick and Garrett Camp had trouble hailing a cab. So they came up with a simple idea—tap a button, get a ride.

What started as an app to request premium black cars in a few metropolitan areas is now changing the logistical fabric of cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the women and men who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer. When you make transportation as reliable as running water, everyone benefits.

Responsibilities

  • Uber is a marketplace, and our Operations & Logistics Coordinators focus on the “supply” side of that marketplace in their city - they optimize the quantity and quality of cars available to our users, and continually improve the rider experience via scheduling, asset utilization, and driver incentive programs.
  • In practice this requires a unique mix of analytical and interpersonal skills; an ability to use our data to quickly understand trends in supply and user demand, combined with an ability to motivate and incentivize our partners to behave in ways that take advantage of those insights. Highly refined people skills, as well as toughness, persistence and grit, are required to ensure capacity, while providing the quality of service we demand for our users. This is an intense, business-side startup role which has a clear and direct, impact on the growth of our business.

Requirements

  • Analytical ability - We take an intensely data-driven approach to running our business. In order to efficiently manage the supply of cars we have on the road, you need to be able to constantly monitor and understand trends in supply and demand, and use our data to make the right, data-driven operational decisions.
  • Business instincts -  You are open and curious and enjoy thinking about what makes different businesses tick. You’d be excited to master Uber’s business model, and would doggedly pursue making that model flourish in your city.
  • Drive and resourcefulness - Operations & Logistics Coordinators are responsible for continually sourcing, signing up, onboarding and motivating the fleet of drivers who are our partners in a city. This requires extreme resourcefulness, and the ability to sell Uber as a partner and platform. Operations Coordinators also constantly monitor the fleet of cars on the road at any given point in time, optimizing the quantity of cars, guiding their physical location across the city, based on user demand, and ensuring the highest levels of service. This requires constant focus and the highest levels of dedication. 
  • People skills - You'll need truly world-class people skills to be able to influence partners to drive at times, in places, and in ways that ensure a world-class experience for our users. 

 

Perks

  • Gym reimbursement, Uber rides
  • Full medical/dental/vision package to fit your needs.
  • Unlimited vacation policy; work hard and take time when you need it.

Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, colour, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.

 


Total applicants :45 Job posted 3 months ago Total Views : 748 Unique Views : 748 Today Views : 2


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