honestbee
Country : Hong-Kong
  • Part-time

Logistics Coordinator

honestbee is Asia's leading online concierge and delivery service for all your lifestyle needs. With our technical expertise, data-fuelled operations and our network of partners, people experience how life’s just easier with honestbee.

We are solving the riddles of e-Commerce and logistics across the SE Asia. We work on practical solutions for the real world and we are obsessed about building a marketplace for services that awes and delights our customers - that’s our commitment to them!

You will be part of a fast-paced eCommerce last mile logistics team orchestrating seamless communications between our drivers & riders on the ground, delivery end recipients as well as the operations team from some of our largest clients. You take pride in making sure that every parcel gets successfully delivered no matter the complexity or limitations faced and you work towards overcoming these challenges.

Your role is crucial in ensuring that our clients never fail their customers and more importantly, our drivers/riders gets to earn more income to improve the lives of their families through your meticulous planning, daily coordination work and continuous process improvement efforts to strengthen the logistics capabilities of the team.

Responsibilities

  • Manage and dispatch packages through a robust system to manage riders and customers
  • Communicate with the riders, treating them as our customers but at the same time, managing as part of our employee
  • Coordinate and gather information as needed to help management build and enhance systems within your job scope
  • Analyze and implement order management and bundling based on data and demand
  • Understand the service area of Hong Kong to make sure pickup and delivery is as efficient as possible
  • Coordinate with partners to ensure pickup time, managing expectations and work load
  • Review and analyze maps, routes, and help integrate knowledge into the system and processes

Requirements

  • You have more than 2 years of experience in last mile logistics
  • You have a proven record of managing complicated systems and processes
  • You are motivated to your works and willing to share
  • You enjoy working in a start-up and open environment
  • You take pride and ownership in your work
  • You are self-motivated and work well under pressure
  • A diploma or degree in logistics will be advantageous 
  • Able to speak both Cantonese and English

Job posted 10 days ago Total Views : 44 Unique Views : 44 Today Views : 1


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