Scooget
Country : Singapore
  • Full-time
  • Contract

Web Portal Content Administrator

Scooget is a social network that aims to offer a vibrant and interactive platform for the exploration and sharing of information on consumer products. With a spirit of innovation and a commitment to deliver value to consumers at large, we believe Scooget will shape and change the future landscape of how information is being shared between consumers. We are a growing startup company with strong financial backing.

If you are a person who loves challenges and always seeking to find the best solution, we invite you to join us as the initial development team for a rare opportunity to contribute and grow with a startup. We are looking for individuals who have a passion for building and developing web services. As an integral part of a small but growing team, you must possess the discipline to work independently and be able to focus on deliverables. You will play a critical role in ensuring that our platform meets the users’ expectations in availability, reliability, security and scalability.

Responsibilities

The role of the web portal content administrator is to provide timely and efficient uploading, management and maintenance of Scooget catalogue & product content, whilst providing operational administration support to Scooget users globally. 

The primary role will be to manage across product categories and upload product content such as descriptions, pricing and images to the Scooget social platform, ensuring that product content is always accurate and kept up to date.

This involves creating, populating and uploading product content files, editing existing content, researching and coordinating with external merchants, checking content for consistency, trouble-shooting problems, working with users and merchants to provide product information in line with users’ and project expectations.

In addition, you will deal with user support enquiries and ad-hoc operational support such as sourcing of product information and tracking of product changes, reporting on latest and trending products. 

Job Responsibilities:

  • Upload product information in accordance with merchant information and time-frames. 
  • Manage text, pricing, categorization and graphics for all product content and carry out quality assurance checks.
  • Verify users provided information for accuracy and completeness. Provide approval to go-live of users provided content.
  • Provide comprehensive support by assuming responsibility for the operational maintenance of the Scooget platform.
  • Users, products and catalogue administration duties.
  • Produce product reports for category management
  • Respond to user requests and provide an ever-improving level of support
  • Collate statistics in line with a seasonal trend, providing users and colleagues responsible for managing Scooget in-trend products view fronts.
  • Report technical problems and assist with swift resolution. 
  • Assist in establishing and maintaining relationships with merchant partners.
  • Cover, where necessary, tasks for other operations team members.

Requirements

Skills and Experience:

  • A diploma, degree or equivalent relevant experience.
  • Understanding of HTML and other web related disciplines is highly desirable.
  • Good proficiency in MS Excel. 
  • Experience in content management systems or uploading of content.    
  • An excellent communicator who can work closely and effectively with technical and administrative functions and maintain partnerships with external customers and partners.  
  • Able to develop and improve internal functionality. Possess the ability to identify or anticipate problems and proactively suggest ways to improve processes.  
  • Possess strong numeracy skills. 
  • Strong organizational skills, with creative approach and a ‘can-do’ work attitude.
  • Demonstrated excellent analytical skills and keen attention to detail.
  • Proven experience in achieving deadlines and must be flexible to support variable timelines.

Please note that only short-listed candidates will be contacted.


Total applicants :35 Job posted 6 months ago Total Views : 687 Unique Views : 687


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