Dinez-in
Country : Malaysia
  • Full-time

Operation Manager

Enjoy meals and goodies made with love by our home chefs. Or join us as a chef and run a food empire from your very own kitchen!

We aim to change the trend of dining!

This is a peer-to-peer system which work similarly to Airbnb and Uber. Our platform is going to differ ourselves from the current players by aiming Mass Market! It will be an exact Uber version of home-cooked dinner.

For mass market, local foodies and online tourists, they will be able to taste the authentic local home-cook foods instead of spending big cash in restaurants.

For us, we will be the marketing and data platforms for our esteemed chefs and make sure you gain as much market visibility as you could. We will always provide much more benefits, training and supports to home chefs.

Responsibilities

Order Fulfillment Associate
To ensure customers receive their correct orders in good condition and on schedule.

KEY RESPONSIBILITIES:

  • In a timely manner pull and get the updates sales from merchandise (homechef) from system and sales floor to fulfill eCommerce Orders by using order reports downloaded from admin system.
  • Post the next day delivery job to delivery service provider with providing necessary details.  (Checking the pickup point and time from merchandise, some of the chefs may have different kitchen.
  • Arrange the route for delivery based on area, cost, quantity, size and type of food.
  • Operate computer system to complete the pull of orders and print shipping labels (for consignment products)
  • Troubleshoot and problem solve when necessary. (Customer services)
  • Ensure the satisfaction of customer service after sales.
  • Maintain knowledge of the sales floor and departments.
  • Assist the Head of Operation for daily operation tasks. 

Requirements

  • Ability to work independently and efficiently
  • Effective verbal and written communication skills (clear and concise)
  • Willingness to consult multiple resources to obtain answers
  • Multi-task efficiency
  • Strong organizational and time management skills
  • Retail experience is a plus
  • Ability to work a flexible schedule
  • Must have own transport

EDUCATION and/or EXPERIENCE:

  • 1 year of retail stock related experience is preferable
  • High School Diploma, Fresh graduate or equivalent are welcome



Total applicants :8 Job posted 12 days ago Total Views : 77 Unique Views : 77 Today Views : 1


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