Waitrr
Country : Singapore
  • Full-time
  • Contract

Account Operations Executive

Waitrr is a mobile app that enables customers to access menus, place orders and pay instantly for food and drinks on their phones.

Using Waitrr, our partners have been able to reduce costs, while improving customer service.

Responsibilities

Are you an awesome Account Operations Executive who is passionate about the F&B industry and want to join a startup?


We’re looking for someone who is skilled at managing client relationships. Our reputation with clients will sit in your hands.

Job Scope

  • Manage relations with restaurant staff members
  • Provide remote support for restaurants
  • Handle any updates required by the restaurant (menu items, pricing, promotions, etc.)
  • Set up new restaurant accounts (from sales team) on our backend
  • Manage the onboarding of new restaurants
  • Conduct onboarding training sessions
  • Assist with internal operations (e.g. managing promoters)

 

Requirements

  • High computer literacy and tech-savviness
  • Knowledge of Microsoft Office (Word, Excel, PowerPoint)
  • Proficiency in design tools (e.g. Photoshop) is a bonus
  • Diploma / degree holder (preferred)
  • Fluent in English (fluency in a second local language is a plus)
  • Pleasant and presentable, with strong interpersonal skills
  • Singaporean & PR applicants only

Total applicants :11 Job posted 20 days ago Total Views : 230 Unique Views : 230 Today Views : 3


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