Caption Hospitality
Country : Indonesia
  • Full-time

Technical Support (Implementor)

Caption Hospitality is hospitality company aim to help hotel stakeholders re-think, re-position and re-invent their property to meet the ever demanding needs of travelers and guest.

We are looking for Passionate people who dare to innovate and be different. People who enjoy learning and developing their own skill set and knowledge.

Love to Innovate? Do not have opportunity in your freelance job or company now? Join our team today!

Responsibilities

Role

You will have to understand technical stuff to maintain relationship and give daily support to clients. Aside from that, you will also assist on-boarding support for product implementation

Responsibilities:

  • Understanding the needs of the company clients
  • Help the on-boarding support team
  • Maintain relationship with clients, daily support, assisting on-boarding support for implementation
  • Maintain customer records by updating account information
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Requirements

Requirements:

  • Have experience working as technical support
  • Accountable and resourceful
  • Able to work under pressure and fast-paced environment
  • Good command in English and Bahasa
  • Pro-active, sociable and love to establish relationships

Salary

2000000 - 5000000 IDR

Total applicants :1 Job posted 16 days ago Total Views : 149 Unique Views : 148 Today Views : 67


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