AVANA
Country : Malaysia
  • Full-time

COMMUNITY & CUSTOMER SUCCESS EXECUTIVE

AVANA is a technology company that introduces innovative social commerce solutions to bridge the gap between discovery and purchase on social media

Responsibilities

What you’ll be working on :

- Assist customers using social media websites, online tools, email and phone that link with AVANA platform

- Follow up frequently with customers throughout the life of their complaint resolution.

- Ability to write, think and work quickly without losing focus.

- Develop a friendly rapport with customers in 140 characters or less.

- Speaking up and asking questions on a regular basis.

- Work in conjunction with staff to accomplished objective.

- Effective management of time and documents.

- Works with other team (Graphic, Sales, Partnership) to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages.

- Manage workshop with the end goal to get them to subscribe.

 

Requirements

- At least 2 years of working experience in the related field is required for this position.


Total applicants :6 Job posted 6 days ago Total Views : 33 Unique Views : 33 Today Views : 3


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