ZEN Rooms
Country : Thailand
  • Full-time

Head of Operations- หัวหน้าฝ่ายปฏิบัติการ

JOIN THE FASTEST GROWING HOSPITALITY COMPANY IN SOUTH EAST ASIA!


ZEN Rooms, build by Rocket Internet who successfully launched Zalora, Lazada and FoodPanda, launch their newest venture on selective network of budget hotel. Realizing what customers are really looking for in accommodation, ZEN Rooms creates several standard and help hotels to grow and satisfy customers.

Come work with us! ZEN Rooms is a leading hotel accommodation provider across Asia (Indonesia, Singapore, Thailand, Sri Lanka, Philippines, Hong Kong, and Malaysia). It is an audited quality budget hotel accommodation network and is one of the most innovative and fastest growing company in the Rocket Internet group of companies. ZEN Rooms offer exceptional opportunities to advance and learn alongside accomplished business leaders. 

Responsibilities

RESPONSIBILITIES

  • Fully in charge of the overall customer satisfaction scores in Thailand
  • In charge of hotel audits, trainings and recommending necessary improvements to partner hotels' business
  • Overseeing the procurement and branding situation in our hotels
  • In charge of negotiations with hotels regarding our branding materials
  • Act as the expert on the topic of customer satisfaction and hotel operations both within ZEN Rooms and within the industry
  • Create training materials for the hotel staff
  • Manage a team

Requirements

YOUR PROFILE

  • Prior working experience within a large hotel chain, ideally in operations position, is a must. Startup experience is a plus!
  • Excellent communication and problem solving skills with a customer-oriented attitude
  • Business fluent Thai and English skills (written and spoken). 
  • The ability to work in a fast-paced environment while being organized and using your time efficiently
  • A great sense of responsibility
  • Thai nationality is a must!

WHAT WE OFFER

  • An open and collegial working atmosphere in a dynamic environment, right in the heart of Bangkok
  • Varied, challenging tasks and projects with a high level of responsibility
  • A short decision-making process and great conceptual freedom

Total applicants :6 Job posted 10 months ago Total Views : 227 Unique Views : 227


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