Found.
Country : Singapore
  • Full-time

Community & Hospitality Manager

Found. (previously known as Impact Hub Singapore) is a network of innovation studios where ambitious entrepreneurs and corporates find coaching, expertise, and partners to create future-ready solutions. The name ‘Found.’ signals both a journey and a goal. More importantly, it is a place of belonging, whichever part of the journey you are on.

Learn more about us at found.us

Responsibilities

  • Hospitality & Front Office
    • Be the go-to person at the Front Office for members and public within Community location for all matters regarding to the organisation
    • Manage daily space operations of the Community location to ensure a smooth running and conducive space
    • Resolve basic facilities issues
    • Liaise with the Facilities Executive for matters that require more technical assistance
  • Community Engagement
    • Maintain a cohesive and vibrant community
    • Lead and execute relationship-building events within the location for members
    • Know our community and their businesses
  • Community Management
    • Onboard new members
    • Conduct Open House tours within Community location and support closing, to work towards 100% occupancy
    • Lead VIP visits or tours within the Community
    • Weekly and regular updates on respective Community locations’ market, metrics and community intelligence
    • Update daily relevant notes of interaction into Hubspot and assigning them to respective Sales and/or Members Growth team mates

Requirements

  • Bachelor’s Degree or equivalent is preferred
  • 2 - 5 years of experience in customer service or operations or sales or hospitality is required
  • Strong verbal and written communication skills are required
  • Strong interpersonal skills are required
  • Organized, with the ability to prioritize when required
  • Client and events management experience is a plus
  • Knowledge of foreign languages is a plus
  • Possesses an entrepreneurial spirit and ability to thrive and adapt quickly in a dynamic environment

Total applicants :45 Job posted 4 months ago Total Views : 1339 Unique Views : 1338 Today Views : 15


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