LaunchPad Startups
Country : Malaysia
  • Full-time

Junior Customer Service

LaunchPad Startups is a venture builder headquartered in Kuala Lumpur, Malaysia. We create scalable online ventures across South-East Asia. Currently we have 7 ventures in our portfolio

  • SkootJobs, Malaysia’s fastest growing job site
  • Menyoo, a mobile application revolutionising the dining experience
  • PayrollPanda a SaaS payroll solution
  • Jibble, a cloud application targeted to SMEs
  • ProspekBaru, distributes a revolutionary HVAC-R energy performance solution from USA.
  • Bouncezap, lead generation and marketing tool optimisation software.
  • Rooler a SaaS to measure customer satisfaction.

We hire ambitious people to take senior roles in startups. We give the idea, we provide the support, guidance, and mentoring. And then those hires just need to deliver.

Our team of 50 consists of two Oxford graduates, an Imperial College London graduate, a Reading University graduate and qualified lawyer, a Melbourne University PhD student who dropped out to pursue an opportunity with us, and a commercial pilot who gave up his career to join us.

Our senior management consists of an ex-PriceWaterhouseCoopers Chartered Accountant, and a former Morgan Stanley and Credit Suisse Vice President.

Benefits include:

  • Free parking (we're all cheapskates at the end of the day!)
  • Free food from the office pantry
  • Usually a free lunch on Tuesday (we either go to restaurant or get pizza)
  • Open plan and funky offices
  • EPF, Sosco, medical insurance, and the rest of the boring stuff

BTW we don't care about your religion, sex, age, and we actually don't care that much about your qualifications. We just want smart people with a burning desire.

If you love a challenge, if you find your current job too boring, or if you want to become an internet millionaire, then you should apply right now!


Job Description

  • Receive inbound calls from customers
  • Perform outbound calls to customers, technicians, and suppliers
  • Schedule management for job bookings
  • Ensure sales and bookings are won at point of contact
  • Manage & resolve technician issues
  • Professional call etiquette
  • Attend to online sales and request channels


  • Analytical and problem-solving skills
  • Professional & clear communication
  • Must be able to work on weekends. 5 days work week
  • Shift allowance provided
  • Strong communication skills in English & Bahasa Malaysia. Any other additional language will be an advantage


1800 - 2500 MYR

Total applicants :5 Job posted 22 days ago Total Views : 44 Unique Views : 43

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