SOLS 24/7 Malaysia
Country : Malaysia
  • Full-time
  • Contract

Operations executive (SOLS Energy)

SOLS 24/7 is an award winning humanitarian organisation focused on providing holistic education programs to urban and rural communities throughout Southeast Asia. Our core program is to provide education in English, IT and Life Skills. Over the past 14 years, SOLS 24/7 has trained over 130,000 youths. SOLS 24/7 offers a range of educational programs which cater for children, youth and adults, using SOLS Smart methodologies.

Responsibilities

Job Overview

SOLS Energy is a licensed and registered renewable energy specialist operating in Malaysia. The Operations Executive position would be accountable for supporting the administrative, telecommunications and reports along with miscellaneous operations of SOLS Energy at SOLS 24/7 Malaysia.

 

What will I do?

Communications:

Responds to phone calls within 5 rings, greeting callers while answering or referring inquiries;

Identifying the caller and the nature of the call directs caller to appropriate individual or department if not able to provide an answer.

 

Admin and Operations:

 

Maintain office services by organizing office operations and procedures, controlling correspondence, designing filing and database systems, reviewing supply requisitions, assigning and monitoring clerical functions;

Accurately record the quality, quantity, type, style, and any other characteristics of the inventory. Ensure office supplies, pantry and toilet necessities are systematically checked and fully stocked;

Book and liaise with cleaning services for the SOLS Social Enterprise offices, monitor the quality of the vendor and report if it drops below standards;

Assist the Accounts department with administration activities;

Monitor the customer-relations management dashboard daily;

Book power studies and manage the calendar of the SOLS Energy team;

Ensure all clients receive follow-up attention and are processed towards closing sales or customer service related matters such as inquiries, booking power studies and following up on payments;

Call and qualify leads;

Act as liaison between sales and technical team especially when communication is challenging due to the location of team members in the office and on the field;

Able to provide competent information regarding products.

Maintains a daily log indicating supervisory personnel on duty.

Reports suspicious persons/information to supervisors/security immediately

 

Reports:

 

Complete weekly updates/reports within given deadline;

Report to Chief Executive Officer (CEO) regarding external communications, consultations and procedures.

 

Miscellaneous:

 

Behave in a responsible and professional manner at all times: respect the company’s rules and regulations, treat colleagues, customers and any other third party interactions with courtesy and respect;

Assist in the procurement of any materials or items for training or SOLS Energy projects;

Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Contributes to team effort by accomplishing related results as needed.

 

Requirements

What do I need?

 

Candidate must possess at least a Bachelors Degree in Logistics; Business Administration; Communications or equivalent.

Minimum 1 to 2 years of professional experience in the related field;

Malaysian/International Driving License;

Has good time management skills, patient and polite;

Is assertive and able to work in a majority male-based company and industry;

Able to drive to work;

Good English proficiency (written and verbal).

(DESIRED SKILLS) Fluent in Bahasa Malaysia (written and verbal)

Full-Time position(s) available.


Total applicants :7 Job posted 5 months ago Total Views : 242 Unique Views : 230 Today Views : 11


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