Ematic Solutions
Country : Taiwan
  • Internship

Implementation Engineer, Intern (Taiwan)

Ready for your next challenge? Believe in working smart, and want to have fun doing it? Ematic Solutions might just be the place for you!

We’re a SaaS provider offering a Marketing Intelligence Platform that helps digital marketers nimbly build and deploy sophisticated and high-ROI digital marketing programs. Our goal is to make the digital marketer smarter!

We’re a global team of 120 (and growing!) email experts, developers, metric-obsessed marketers and data nerds who believe that Artificial Intelligence can take digital marketing where it has never been before. At lunch we find ourselves talking shop, and actually enjoying it. We’re a nimble, flexible and fun group, where your good ideas can make a difference!

Responsibilities

  • 因應顧客的需求,協助設置Ematic Solutions軟體服務與串接
  • 與客戶開發團隊直接互動,協助他們順利使用產品
  • 與公司中的策略分析師、設計師、產品經理與人工智慧部門等其他部門密切合作
  • 負責客戶問題回報至內部,並協助解決

 

  • Preparing data specification and integration for customers using our solutions
  • Interfacing with customers on a regular basis, working with them or their development team to ensure successful on-boarding and long-term success
  • Work collaboratively with the Customer Success team to constantly deliver performance for our customers
  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Working collaboratively with other departments within Ematic to advocate any issues
  • Working on building internal tools to automate manual work done within the company

Requirements

  • 了解資料庫結構與資料分析法,並且可優化資料搜集等技術表現
  • 流利的英文書寫及口說能力
  • 熟稔 SQL/HTML5/PHP
  • 熟稔 RESTful API
  • 有Laravel的使用經驗(加分)
  • 能有效率地處理多項事物,快速適應各種情境
  • 具有分析能力,針對客戶的需求與問題需以細心、積極與負責的態度應對
  • 渴望學習,主動接受挑戰,有創業家的精神並且願意付諸實現

 

  • Are able to understand data structure and optimise technical performance
  • Have a strong background knowledge of SQL/HTML5/PHP
  • Have significant experience with Laravel framework (would be a plus)
  • Have a strong understanding of RESTful API
  • Have experience in working in an Agile environment
  • Are able to multi-task effectively and adjust quickly to different situations
  • Are willing to learn and adapt to new and different technologies
  • Are obsessed with detail, and have an analytical mindset
  • Are a strong team player, but still a self-starter
  • Fresh graduates are welcome to apply

Job posted 18 days ago Total Views : 27 Unique Views : 27


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