Purely B
Country : Malaysia
  • Part-time
  • Internship

Tech Support Intern

PurelyB is Asia’s Personal Holistic Wellness Guide to Sustainable Healthy Living.

Our Vision is to invigorate Asia, improve the quality of life of many and empower sustainable holistic lifestyle changes

PurelyB is the leading trusted health & wellness online community portal and content guide in Malaysia and ASIA. we cater for Asian lifestyles and cultures with content, guidance and tools created by the best wellness experts, to help communities in Asia overcome their health issues and live a better quality of life.

A first of its kind in Asia, we've created an online ecosystem to benefit both consumers and brands in wellness. Our community & user base has grown 1000% in less than 2 years, with 100K+ monthly users worldwide, namely Malaysia, Singapore, India, Australia, North America, Hong Kong, Indonesia & the U.K.

Winners of the Red Herring Top 100 Startups in Asia awards, we are also graduates of the Stanford Entrepreneurship programme (2 week Technology ventures program in Silicon Valley with MaGIC in Aug 2015. Our long-term goal is to be the #1 preferred health and wellness brand and marketplace in Asia (potentially Worldwide), and truly influence positive lifestyle change.

With the holistic wellness industry achieving USD$200 billion in sales revenue in 2015,alone, the potential growth opportunities for a first mover in Asia is huge.

Come join our dynamic team ranging from leading digital experts in the tech, media and advertising industry to the leading health and wellness experts (natural health doctor, nutritionists, fitness coach..etc) in the Region.

You can find out more here: www.PurelyB.com

www.Instagram.com/PurelyB

www.Facebook.com/myPurelyB

www.Twitter.com/Purely_B

Responsibilities

PurelyB is at a pivotal point in its life, starting to grow and scale our systems and operations quickly as we onboard many health and wellness partners, vendors and practitioners. If you are interested in joining a fast pace startup in an amazingly interesting space and industry – let us know.

We are looking for a young, willing-to-learn, self-directed personality to provide technical support to both internal teams and also some of PurelyB’s customers and vendors.

The scope would include the following:

  • Support the internal team with their technical needs such as email setup, office automation, management of online software subscriptions and domains
  • Help record and track technical assets
  • Liaise with internal & external stakeholders for tech & business requirements
  • Assist with blasting out e-newsletters using Email Marketing Service
  • Assist with populating PurelyB's blog posts on Content Site
  • Provide technical & customer support to customers of PurelyB portal
  • Data Insights Reporting

Requirements

  • Good communication skills (written and oral)
  • Very comfortable with technology and has had extensive use of software such email applications, web/online/cloud software, CRM, Customer Support systems (**you should be able to impress us with the amount of software that you have tried, tested and used)
  • Familiar with web control panels to help setup email, manage domains, etc
  • Able to help people who are less technology-savvy to navigate around software and getting things done
  • Willing to learn new skills such as web traffic analytics
  •  Able to work independently and highly organized

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