The Enchanted Tree
Country : Singapore
  • Full-time

Customer Support & Admin

The Enchanted Tree is a start-up providing simple, affordable yet beautifully designed flower arrangements for all occasions. Or even without needing an occasion or reason to send flowers .... just to make someone happy, make someone's day special, to tell that someone you care or just delivering your thoughts for the day. We are currently looking for someone who is able to take our customer experience to the next level with exceptional service and support through their journey with us, to join our high performing team.

Responsibilities

  • Manage customer enquiries on a timely basis, to ensure their needs are met.
  • Administer daily orders and scheduling of deliveries.
  • Working alongside the floral production team and external third party service providers for order fulfillments.
  • Assist in content management of webpage and social media platforms.
  • Perform basic adminstrative tasks, such as book keeping, preparation of invoice and managing supplies etc.

Requirements

  • Detail oriented with relevant experience in customer service and adminstrative functions.
  • Outgoing, warm, positive minded and cheerful personality.
  • Strong communication and interpersonal skills.
  • Proficient in written and spoken English.
  • A team player with ability to work efficiently under pressure.
  • Analytical with good problem solving skills.
  • Ability to work comfortably with MS Office and social media platflorms.
  • Singaporean or SPR only.

Total applicants :2 Job posted 6 days ago Total Views : 86 Unique Views : 85 Today Views : 9


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