Eatigo Singapore Pte Ltd
Country : Singapore
  • Internship

Operations Intern

Eatigo – Winner of 2016 Google Most Innovative App of the Year (Thailand) and invested by TripAdvisor, Eatigo is recognized as the number 1 restaurant reservations platform in South
East Asia. We currently have operations in Bangkok, Singapore, Malaysia, Hong Kong, India and Philippines. Founded in 2013, Eatigo’s mission is to connect empty tables with empty stomachs by offering time-based discounts of up to 50% every day at all of its participating restaurants through its online website and mobile applications. Users can choose to dine anywhere, from upscale hotels to popular food chains, and enjoy the same discounts with no strings attached, while restaurants get to fill their empty seats during off-peak hours.

Responsibilities

THE POSITION: Operations Intern
Seeking a highly motivated and energetic candidate for the position of Operations Intern. The overarching aim of the operations team is to ensure the company processes are running
smoothly, providing exemplary support to customers and merchants alike. The ability to work in a fast-paced environment, under pressure, remaining flexible, proactive, resourceful and
efficient, with a high level of professionalism is crucial to this role.

WHAT YOU’LL DO:
● Be on the front line of the business, responding to merchant enquiries and requirements

● Be the Subject Matter expert on use of merchant interfaces and work with product team for improvements

● Manage merchant accounts and analyse different ways to optimize merchant revenue

● Manage all user queries coming in from various platforms which include but are not limited to online chats, calls and emails

● Generate and analyse user experience reports for service monitoring and improvement

● Contribute to voucher fulfilment and coordinate with different parties in the fulfilment process

Requirements

WHAT YOU’LL NEED:
● Be able to commit at least 2 months on a full-time basis

● Outgoing personality with excellent communication skills to engage with our merchants

● Good data processing, problem solving & computer skills


Total applicants :8 Job posted 4 months ago Total Views : 157 Unique Views : 157 Today Views : 10


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