LittleLives Inc
Country : Singapore
  • Full-time

Customer Success & Account Manager (Angel)

LittleLives is focused on creating software to help educators create a paperless and streamlined environment, making running preschools more manageable! LittleLives has been ranked the number 1 provider of “Software as a Service” (SaaS) by Association for Early Childhood Educators Singapore (AECES). With a clientele of more than 750 preschools in Singapore and nearly 100 in Malaysia using their services daily, LittleLives holds a wealth of IT know-how and experience, coupled with a spirit of innovativeness, in designing IT solutions to serve the operational needs of schools. Be part of a team that is proud of the LittleLives Dream to 'Love Educators. Connect Schools. Modernise Education.'

Responsibilities

In LittleLives, we believe in providing the best customer service to users and our Angels champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working environment, here's a position for you! 

What you will be doing:

  • As our frontline support staff, you will be equipped with product software knowledge, ready to offer a helping hand and answer to customers enquiries
  • Get out of your desk and fly around preschools to spread love through personalised training and support
  • Be a listening ear and gather feedback from the ground to be relayed to our competent team of Builders (Developers) for exciting product enhancements
  • Propose your own creative projects (on operations, products, services etc!) and take charge of its growth. You'll be amazed by what you can achieve with us!

Here's what you can achieve with us:

  • At LittleLives, we value your personal and professional growth! Each staff enjoys one-to-one professional career coaching for you to better yourself with each hourly session
  • Have the freedom and independence to kick start and pioneer your own projects 
  • Plenty of travel opportunities in regions LittleLives have expanded into. Be part of a start-up that is on the cusp of global expansion!

Requirements

If you say yes to these points, apply away!

  • You have a friendly, outgoing personality and enjoys collaborating closely with others
  • You are patient and have imaginative ways to disseminate information to any group 
  • You possess an eye for detail and is eager to master intricate systems 
  • You are driven and work hard to achieve small successes every single day
  • Prior experience in early childhood or customer support will be a wonderful bonus!

Any questions? Chat with us at changinglives@littlelives.com!

Salary

2500 - 3000 SGD

Total applicants :14 Job posted 13 days ago Total Views : 141 Unique Views : 141 Today Views : 5


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