CaterSpot
Country : Singapore
  • Full-time
  • Internship

Junior Operations Manager (Delivery)

CaterSpot is Asia’s largest online corporate catering platform that connects companies and people with local catering options. We offer users the possibility to order 4000+ catering menus and packs from a curated list of caterers and restaurants in Singapore and Hong Kong with island-wide coverage.

Responsibilities

Responsibilities:

  • Managing all CaterSpot own delivery orders and taking ownership of whole logistics-related areas
  • Ensuring sufficient delivery capacity on daily basis (all orders are placed in advance)
  • Trouble-shooting major problems coming from Live Operations team that monitors deliveries live-time
  • Recruiting, managing and leading fleet of drivers
  • Streamlining and automating daily processes and tasks to prepare for scale
  • Maintaining high rate of on-time deliveries
  • Managing escalations from Customer Service team related to delivery and vendor operations
  • Preparing and analyzing reports on logistics, vendor operations and NPS
  • A whole load of exciting ad hoc tasks and challenges!

 

What we offer:

  • Learn how operations work in a fast-growing start-up
  • Become one of the first team members of the Asia’s fastest growing online catering marketplace
  • Open, respectful, fun company culture with people who seriously enjoy what they are doing
  • Work with a multicultural team - our teams are from 8 different nationalities
  • Strong focus on your professional development and many opportunities for progression
  • Great exposure into multiple aspects of a fast-growing, game changing business
  • Real impact on the company's growth and evolution and be rewarded for it

Requirements

 Requirements:

  • First working experience preferably in start-up or consulting
  • Fluent in English
  • Demonstrated ability to work in a fast-paced customer facing environment.
  • Tech savvy, good PC skills, comfortable with spreadsheets, numbers and constant challenges
  • A quick and calm thinker when under pressure, multitasking pro and problem solver!
  • Strong communication and organization skills - the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
  • Self-motivated and a great team player - if you don’t know the answer, you know where to look!

Salary

2700 - 3300 SGD

Total applicants :19 Job posted 12 days ago Total Views : 161 Unique Views : 161 Today Views : 12


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