AppFactorie
Country : Philippines
  • Full-time

Onboarding Specialist

AppFactorie is a DIY AppBuilding platform enabling our clients to design and build mobile apps, without writing a single line of code for both the App & Play Stores. In addition to this our clients have access to powerful Marketing & CRM dashboards to engage and manage their users.

Responsibilities

As the Onboarding Specialist you will be responsible for: 

  • Managing and developing onboarding communications for email campaigns, in-app messages, product tours and overall strategies and funnels to drive user growth, product adoption and retention 
  • Continuously analyzing and optimizing onboarding funnels and campaigns through data analysis and experimentation 
  • Help shape the overall customer experience with a focus on the first 30-90 days after sign up 
  • Mapping out customers needs and onboarding funnels 
  • Growing and expanding product adoption and revenue through various onboarding strategies 
  • You’ll have a deep understanding of AppFactorie customers needs and help drive customers to reach value and hit important milestones at each stage of the customer lifecycle. 

Requirements

  • Ideally you've worked at a SaaS company in the past 
  • 3+ years experience in digital marketing or customer retention 
  • Experience planning customer onboarding, retention activities and product education strategies 
  • Strong command of the english language and know how to use it to educate and persuade our users to take the next step 
  • Strong sense of analytics and how to measure results, obsessed with making optimizations to take your work to the next level 
  • You are a creative thinker who is comfortable working both independently and in a team environment. You embrace feedback, and have a constant desire to learn and improve. 
  • Have experience with Marketing Automation

Salary

30000 - 50000 PHP

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