Direct Lending Sdn Bhd
Country : Malaysia
  • Internship

Customer service & sales

Direct Lending is an online personal lending platform that provides the underserved fast, simple, safe and affordable access to credit; helping them to meet their emergency needs and achieve their dreams. Our mission is to make transparent and affordable credit accessible to everyone at anytime, anywhere.

Direct Lending commenced operation late 2016 by distributing personal financing underwritten by our financing partners and since then, our monthly loan disbursement volume has increased over 20 times. Direct Lending is a participant in 2017 Malaysian Global Innovation & Creativity Centre’s (MaGIC) Global Accelerator Programme.

We are a team of finance and technology professionals with a combined experience of more than 30 years gained from working across Malaysia, London, Hong Kong and Singapore.

Join us if you are passionate to transform the consumer lending landscape and believe consumers deserve a better borrowing experience. Read more about us:


Key Highlights & Benefits

  • Gain first-hand experience in an area that impacts everyone's life - credit & finance
  • Accelerate your career growth with the opportunity to gain valuable practical communication and interpersonal skills.  We are hoping you will be our full-time team member after the internship
  • On the job training with job rotation opportunities and direct mentoring
  • Modern/cool office, pantry service, free snacks/coffee/tea at work, office next to MRT (TTDI station)
  • Flat, open, friendly and collaborative company culture
  • Casual dress code
  • Flexible with the tenure of internship

What will you be doing?

  • Handle customer enquiries from all communication channels (calls, live chat, social media and email) in a professional manner
  • Provide assistance to customers throughout the loan application process.  Proactively follow-up with customers
  • Identify and communicate feedback from customers to management for continuous improvement


Are you the one?

  • Self-motivated, keen to learn, driven with a customer focus mindset
  • Team player with good communication and interpersonal skills
  • Good command of English and Bahasa Malaysia


700 - 1000 MYR

Total applicants :3 Job posted 2 months ago Total Views : 111 Unique Views : 110

Submit Application