Helpster Indonesia
Country : Indonesia
  • Full-time

Customer Experience Officer

Helpster is revolutionizing the labour market in Southeast Asia. By using the latest mobile technology, we provide people with an opportunity to earn more money by instantly connecting them to businesses in their area looking for workers that match their skills and experience. We give businesses the tools to instantly get the workers they need when they need it, allowing them to better manage their fluctuating manpower requirements. As Southeast Asia’s first “On-Demand” staffing platform, Helpster is changing the way people find work, and businesses find workers.

Helpster is a fast paced company driven by a team of young, ambitious, tech savvy, entrepreneurs, who have a vision to change the way people connect with job opportunities. If you are looking for an exciting opportunity to be part of a fast paced, growing team, then this could be the opportunity for you.

Responsibilities

Key Responsibilities

• Handling Incoming and Outgoing calls

• Handling Incoming and Outgoing WhatsApp, email, live chat

• Deliver professional customer service to all workers and respond promptly to worker inquiries and issues

• Record worker interactions and transactions

• Meet individual and overall Customer Service KPI

• Able to use formal style of communication

Requirements

Key requirements: 

• Strong interest in working in a dynamic start-up company environment 

• Strong interest in working in a customer service and support environment 

• Customer oriented mindset 

• Minimum 1 year experience in a customer support or call center role 

• Excellent communication, and customer interpersonal skills

 • Fluent in Bahasa with good English language skills

Salary

4000000 - 5000000 IDR

Total applicants :6 Job posted 1 month ago Total Views : 386 Unique Views : 385 Today Views : 292


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