Dahmakan
Country : Malaysia
  • Full-time
  • Contract

Operations Executive for Food Delivery

dahmakan is one of the fastest growing food tech startups in Southeast Asia. We make food delivery an everyday choice by delivering chef-made meals below restaurant prices at the push of a button. 


Funded by Y Combinator and leading tech investors from Silicon Valley, Europe and Asia, we’re conquering a trillion dollar market in the most exciting region of the world.

We combine centralised, large-scale production with deep customer data, machine learning and the most talented chefs in the industry to create an award-winning food delivery experience. Applying artificial intelligence to last mile delivery gives us the lowest delivery costs in the industry.

Responsibilities

 

Job Overview

 

To ensure timely and careful delivery of orders and using state of art proprietary technology to effectively move thousands of meals daily. Regular routine includes managing and organizing our rider fleet, recruit & train new riders, supporting our riders on-the-job, preparing operational reports and answering queries from internal stakeholders.

 

Job Descriptions

 

  • Managing and organizing our rider fleet to ensure quality and reliability

  • Recruitment and training of new riders in our dahmakan academy

  • Guide and support riders on-the-job to ensure every delivery is on-time

  • Support the Operations Manager in daily operations and processes

  • Collect data about deliveries, analyse and understand root causes for problems, work on optimizing a great delivery experience with our product and tech team

  • Work on various operational reports to assist management in gauging departmental performance

Requirements

You are:

  • Highly organised

  • Work well under pressure: good at making decisions quickly

  • Clear communication skills: (verbal & written) in English & Malay,

  • Forward thinking and an action-taker: you anticipate potential problems and prevent them before they occur

  • Empathetic but resilient: You deeply care about customers but always remain calm

  • You like to work with others and have fun at work

  • You have experience in operations or startups (at least 1 year)

  • Ability to understand and follow instruction regarding work duties and safety methods.

  • Ability to identify numbers and information in order to sort meals correctly.

  • Ability to use basic computer applications (Word, Excel etc).

  • Strong communication and interpersonal skills; ability to work well in a fast-paced team environment

 

Salary

2000 - 3000 MYR

Total applicants :11 Job posted 22 days ago Total Views : 77 Unique Views : 75 Today Views : 8


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