DropIt Ventures Sdn Bhd
Country : Malaysia
  • Full-time

Penang Station Manager - Logistics

DropIt.my is changing local deliveries by offering individuals and businesses an alternative option to traditional courier and dispatch services. We focus on same day deliveries and aim to provide you with the most convenient, reliable and professional door to door delivery service in town. Customers will have the ultimate experience through personalized SMS notifications on day of delivery as well as Real-Time Live Tracking of deliveries.

Responsibilities

Accountable for the operations of all ground services in the station services area to ensure quality service and customer satisfaction, profitable, cost efficient operations, and compliance with company policies and procedures, standards and other regulatory guidelines. Models and acts in accordance with our guiding principles and core values.

Primary Duties 

  • Build,manage and/or oversee the operations of all ground services in the station services area to ensure quality service and customer satisfaction, profitable, cost efficient operations, and compliance with company policies and procedures, standards and other regulatory guidelines.
  • Develop and manage relationships with team members in the station and ensure compliance with vendor requirements.
  • Maximize profitability through superior customer service, effective and prompt communications and follow-up on all pending matters with the customer.
  • Plan and monitor daily staffing schedules, and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives.
  • Manage revenue and expenses to budget constraints.
  • Ensure directives, rules and procedures are communicated to all operations' staff.
  • Ensure safety methods, practices and programs are implemented and maintained.
  • Ensure freight/parcels is being moved in a safe and timely manner utilizing appropriate equipment.
  • Maintain a clean, professional and safe working environment by inspecting and scheduling maintenance, and ensuring that all office and warehouse equipment is properly accounted for and in safe working condition.
  • Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients.
  • Manage and oversee administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements.
  • Train and certify new employees on all performance standards.
  • Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities.
  • Conduct annual performance reviews for all staff within department.
  • Address all employee performance problems promptly and directly in accordance with DropIt's personnel polices and procedures.
  • Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking and participation in professional organizations.
  • Perform other duties as needed.

 

Requirements

Education and Experience

  • High School Diploma or equivalent required.
  • Bachelor's Degree preferred; or equivalent combination of work experience 
  • Minimum 2 years related experience in logistics/supply chain line.
  • Minimum 2 years industry experience preferred.
  • Minimum 1 year supervisory or managerial experience required

Salary

3000 - 6000 MYR

Total applicants :7 Job posted 20 days ago Total Views : 52 Unique Views : 52 Today Views : 4


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