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Eatigo Singapore Pte Ltd

Operations Intern (Convertible to full-time)

eatigo - Winner of several start up awards and recognized as the Number 1 discounted restaurant reservations platform in South East Asia, we currently have operations in Singapore, Hong Kong, Kuala Lumpur, Bangkok, Pattaya, Manila, Mumbai & Pune and will expand to other markets in the near future.

Responsibilities

WHAT YOU'LL DO:

  • Be on the front line of the business, responding to merchant enquiries and requirements
  • Be the Subject Matter expert on use of merchant interfaces and work with product team for improvements
  • Manage merchant accounts and analyse different ways to optimize merchant revenue
  • Manage all user queries coming in from various platforms which include but are not limited to online chats, calls and emails
  • Generate and analyse user experience reports for service monitoring and improvement
  • Contribute to voucher fulfilment and coordinate with different parties in the fulfilment process

Requirements

WHAT YOU’LL NEED:

  • Be able to commit 3 months on a full-time basis
  • Availability and willingness to convert to a permanent full-time role after 3 months
  • Outgoing personality with excellent communication skills to engage with our merchants
  • Good problem solving & computer skill
  • Convertible to a permanent role after 3 months.

Total applicants :30 Job posted 25 days ago Total Views : 502 Unique Views : 502 Today Views : 13

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