2000 - 4000 SGD
English | CRM | Sales | Admin | Linkedin | Hubspot | Travel | Global | Tech-savvy
We are looking for a result-driven Singapore based Customer Growth Managers who assist potential and existing customers with their profile details and account. The role is a combination of admin, sales, and support where the aim is to increase the number of satisfied users of Cargobase. You will deal with all levels of users with our customers across the globe. From factory operations in Mexico to senior management at the headquarters of Fortune 500 companies.
You will receive training from experts to understand and learn more about the industry and our role in changing how companies work. The role is available to fresh graduates who are keen to join a fast track and learn about various industries and cultures around the world. The role is result-driven and offers flexible work hours to connect easier with companies overseas. Building and growing customer relationships will be your focus in a company where improving the industry of global logistics is a shared vision.
- Be the first point of contact of Cargobase for users.
- Update and maintain leads and customer records in our CRM and platform.
- Fully understand the Cargobase platform - its core workflow and latest' features.
- Lead clients through the implementation of the platform operationally.
- Develop and Communicate knowledge-transfer training materials/programs for new-user education, across stakeholders from operators to management.
- Work with a sales manager, product team to support customizations and integrations.
- Report on customer success indicators.
- Create policies and procedures that will optimize customer experience.
- Have a BA/BS Degree;
- Be fluent in English
- International experience worked or studied abroad;
- Be tech-savvy - know how to work with Mobile Apps;
- Have initiative and have grit; no job is too big or too small;
- Be an excellent communicator, with strong interpersonal and organizational skills;
- Have an obsession with client happiness - You succeed when they do;
- Have a 24/7/365 mentality. Your customers are global.
10 - 19
Cargobase is one of the fastest-growing global logistics platforms that provides intelligent, real, and dynamic solutions that help companies transform the way their supply chains operate and perform in a hyper-evolving logistics landscape.
Core features: Freight Procurement, Transport Planning, Track & Trace, Invoice Audit, and Business Intelligence. Logistics SaaS that is cheaper, faster, and better – than ever.
Our platform enables global shippers to work better, faster and cheaper with their logistics service providers.
Our team exists of multicultural logistics-tech enthousiasts who are up for the challenge to change a trillion dollar industry.
If you are up for a challenges, want to learn about the exiting parts of global trade, while helping the worlds largest companies.