1400 - 1600 SGD
chinese | english | customer service
You will be part of the Operations Team.
4 Days/ Week (including weekend)
9 hours per day from 12noon to 9pm
- Manage incoming calls, deal with guest enquiries from multiple channels eg from Email, Facebook, Wechat and Whatsapp Messaging channels via a centralized platform
- Handle guest enquiries, understand guest requirement and reply guest enquiries/feedback on a timely basic
- Follow up on customer outstanding enquiries
- Support Company’s ongoing projects
- Potentially may include onsite support at dedicated location
- Any others ad-hoc tasks as assigned by the manager in-charge
- Candidate must possess at least Higher Secondary/Professional Certificate/NiTEC
- Customer oriented with excellent written and verbal communication skills in English and Chinese (to liaise with Chinese speaking associates)
Services - Other
20 - 49
OVERVIEWA distribution ticketing system for lifestyle, leisure and entertainment.
GlobalTix is one of the leading players in the travel industry focusing on tours and activities. We are an open booking platform that provides one of the most attractive tours and activities to our consumers. We partner with different travel operators to provide a wide range of activities to our consumers.
We are a fun & friendly working environment.
Join us on a mind-blowing journey in a travel tech environment. If travelling is your love, tech is your passion and dynamic is your second name, we would love to hear from you.