JOB DESCRIPTION

NetVirta is a fast-growing, venture-backed, software start-up in the emerging field of 3D scanning, computer vision & graphics. Founded by two MIT graduates, and headquartered in Boston USA, we offer a precision 3D body scanning mobile app and technology platform that enables brands to seamlessly offer their customers a personalized shopping experience, either through suggesting the best fitting apparel/footwear, or offering custom-fit products. Imagine being able to scan your foot and knowing which shoe fits you best, or scan your body and order a custom fit suit/dress.

What you can expect?

As an IT Support Engineer/Executive at NetVirta, you will be an integral part of our DevOps Team. You’ll be responsible for supporting the company IT infrastructure, including providing 1st and 2nd line support for our teams, and resolving issues across our systems. 

What else is awaiting you?

• Career development opportunities, like mentoring, career exploration through a Japanese concept called Ikigai. 
• Learning is fundamental to our culture, your growth together with Netvirta's are paramount to how we can transform the industry.   
• Besides hard work, we value your well-being and want you to have fun too! Attractive compensation and benefits as well as engagement and welfare activities awaits you. 
• Work alongside with friendly colleagues in a positive environment. 

JOB RESPONSIBILITY

• Manage incidents and requests across 1st, and 2nd line
• Build and maintain desktops and servers, both in our local office environment as well as on cloud
• Refine and document systems processes to improve reliability and repeatability
• Onboard and offboard users on our systems
• Maintain and validate backups for robust disaster recovery
• Deploy relevant software for our R&D teams
• Ensure the latest security patches and software updates are applied
• Ensure our systems are compliant with our internal IT security policy
• Enhance overall system performance, usability and maintainability
• Collaborate with other members of the company to ensure seamless integration of the company’s products with IT systems

JOB REQUIREMENT

Required Skills & Experience

• Technology focused certifications or experience
• Proficient with Linux operating environments
• Excellent debugging and problem solving skills
• Excellent interpersonal communication skills

Preferred Traits

• Knowledge of Linux application installation and deployment tools
• Understanding of fundamental networking concepts including DHCP/DNS, network file systems, LDAP, firewalls, etc
• Motivated self-starter who is quick to adapt and work with minimal supervision
• Active and keen learner who keeps up-to-date with industry trends
• Good time management and organizational skills
• Excellent verbal and written communication skills
• Ability and desire to work collaboratively in multidisciplinary teams

Good-to-Have

• Experience with cloud or virtualization technologies
• Experience in logging and monitoring tools
• Experience with automation tools, and a desire to automate everything
• Familiar with the modern Application Delivery Lifecycle
• Experience with automation: scripting, testing and documentation of processes
• Knowledgable in Python, Perl, or Bash scripting languages