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Operations Lead/Manager

JOB DESCRIPTION
MrSpeedy Malaysia is part of Dostavista. -one of the biggest and most technologically
advanced players in the global same-day delivery market. We deliver unparalleled
convenience to businesses and people, all the while creating millions of jobs.
You will gain a unique experience of working for a local company while communicating and
learning from a global business.
JOB RESPONSIBILITY
Responsibilities
Being in Operations for MrSpeedy Malaysia is both challenging and rewarding, and it will be a fun and great career opportunity .
What you will do:
- Lead and manage driver operations to ensure standard procedures and KPIs are met;
- Lead and manage driver operations to ensure high quality of supply and 100% fulfillment of placed orders;
- Lead driver recruitment planning and ensure demand-supply equilibrium;
- Increase driver engagement and develop driver community;
- Propose process and service improvement suggestions related to driver and fulfillment operations;
- Motivate and coach junior colleagues; and
- Lead and coordinate other ad-hoc project
- Analyse data to strategise and streamline operations flow
JOB REQUIREMENT
Skills we are looking for:
- Experience managing multiple projects and able to multi-task in a large territory
- Proficient with computer software programs including MS Office suite (Word, Excel, Outlook and PowerPoint)
- At least 2 years of relevant and proven team leadership experience
- Planning and organizational skills
- Role model, leadership and coaching skills
- Excellent interpersonal and communication skills
- Data handling
- Passion in operations management and logistics industry to create and modify efficient, scalable and fun workflows as we grow from A to Z
- Entrepreneurial ability and relevant working experience to build workflows from scratch
WEBSITE
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INDUSTRY
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SOCIAL MEDIA
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TOTAL EMPLOYEE
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OVERVIEW
MrSpeedy Malaysia is part of Dostavista. -one of the biggest and most technologically
advanced players in the global same-day delivery market. We deliver unparalleled
convenience to businesses and people, all the while creating millions of jobs.
You will gain a unique experience of working for a local company while communicating and
learning from a global business.