4000 - 7000 IDR
Reliable | Analytical | Goal-oriented | attention to detail
For this role, you will be joining our Malaysia team for our Singapore Water Purifier brand, Sterra.sg. If you like the excitement of a fast-paced company, where you will be working and growing with hardworking and bright people, this is for you.
1. Lead day-to-day execution of warehouse, fulfillment, installations, RMA.
2. Manage inventory flow and inventory system in the warehouse.
3. Liaise with suppliers to ensure we have enough inventory.
4. Set up troubleshooting and recovery procedures.
5. Lead team of technicians for delivery, installations and RMA.
6. Drive operations team performance in achieving targets and monitoring of KPIs.
7. Close collaboration through positive relationships with the operations team and other departments like Sales, Customer Service, Management.
8. Provide world-class customer satisfaction through operational excellence and efficiency.
9. Find and pursue cost reduction opportunities.
10. Build and maintain the operations team through recruitment, training and mentoring.
Salary Range: RM4000-RM7000 (depends on Experience)
1. Only Malaysians may apply
2. Bachelor’s degree
3. 3-7 years of operations experience
4. Leadership experience in managing people
5. Relevant industry in e-commerce or products that require installation is a plus.
1. Accountability and reliability
2. Attention to detail and organized
3. Analytical and sharp mind
4. Collaborative and positive relationship building with team members and management
5. Adherence to guidelines
6. Goal oriented
7. Committed and dedicated
8. Fast learner in fast-paced environment
9. Flexible in hours and schedules
10. Willing to work really hard and do whatever it takes to get the job done
11. Create Wow experience for customers