We’re Sandbox VR, and we’re the most advanced virtual reality experience in the world. Inside our rooms, we take you on thrilling adventures and transform you into new characters. Our experience is like the movies, except you’re actually with your friends inside the movie. Since we launched in Hong Kong in 2017, we’re now live in 6 locations and 4 countries around the world (we’re the #1 Activity in Hong Kong and Singapore on TripAdvisor), and we’re quickly expanding.
What will you do?
- Manage the team to provide an enthusiastic and professional service to the guests
- Manage the resources in the location, such as human, equipment, and cash
- Provide training and guidance to the team about the operation and technical knowledge
- Keep clear records of Payment Amendment Log, Technical Issue Log, Injury Log, Inventory, Roster
- Handle customer inquiries and deliver quality services to customers to build and maintain good relationships
- Participate in marketing activities to solicit new business
What do we expect from you?
- University degree OR Associate degree (in Business Administration, Marketing will be in advance)
- At least 2 years direct sales or service experience in retail store
- Strong service and sales orientation, with good interpersonal and communication skills
- Good technical sense and background will be an advantage
- Proficiency in both English and Chinese, with proficiency in Putonghua an advantage