We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
- Prospecting: Offer insurance / road tax quotations to customer (Engage with customer via phone calls / emails /whatsapp)
- Closing sales: Get customer to make payment for our quotations
- Attend to all the sales leads provided by company / new leads
- To assist customer to solve arising insurance problems and continuous follow up with customer until issue is resolved
- To achieve monthly sales quota set by management
- Providing correct quotation and explanations for expanding sales
- Able to absorb new knowledge and updated with the latest information on the products in order to provide quality services and to attend all inquiries by customers
- Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field.
- Required language(s): Bahasa Malaysia, English
- At least 1 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Kota Damansara
- Preferably Non-Executives specializing in Customer Service or equivalent