OVERVIEW

Founded in 2002, MediaConcepts specialises in helping hospitality clients provide their guests with a 360° experience – from the time they begin searching for hotel options, through to reservations, pre-arrival information, stay duration, post-stay evaluation, ongoing communication, loyalty programme and repeat booking. We do this by offering a suite of integrated digital solutions and consultative services that enable hospitality organisations around the world to engage with their guests at every step of the cycle, in a way that encourages conversion, satisfaction and loyalty – all of which translate into increased revenue and brand equity.