JOB DESCRIPTION

About This Role:

You will take calls with prospects around the world to assess if Holistics can address their analytics use-cases.

You will be both the product expert, and work with our customers to help them get business value from using Holistics by onboarding them successfully.

This requires a good mix of technical acumen, problem discovery skills, and the ability to frame Holistics in a positive light.

JOB RESPONSIBILITY

Core Responsibilities

Your core responsibilities will be to front interactions with the market, and help to share new market insights internally to help inform our company's strategic decisions. This includes:

• Taking discovery video calls with prospects and customers around the world
• Providing software walk-through demos and technical onboarding session
• Updating CRM and meeting notes after the calls

Team Responsibilities

You will be part of the growth team who's responsible to help customers evaluate, buy, and remain with Holistics. Besides your core responsibilities, you will also be helping to contribute to several cross-functional functional team areas

• Customer Service Duty: We rotate customer service duty across the entire growth team to help
• Docs Squad: Help the team contribute to public docs and guides to help answer commonly asked questions at scale.
• Pre-Sales: Help your colleagues address questions related to analytics or product use-cases
• Insights team: Conduct joint win-review and customer success calls with the marketing insights team

Learning more about Holistics

We have published a guidebook for data teams on how to set up the modern analytics stack in the cloud:

https://www.holistics.io/books/setup-analytics/

If you like to understand more about our platform, you can check out our docs here: https://docs.holistics.io

Holistics is the creator of the following tools and standards:

• dbdiagrams.io
• dbdocs.io
• dbml.org



Why Join Holistics?

• Leverage your current expertise: Gain frontline market interaction exposure with data teams around the world
• Great product: Be associated with software is ranked #2 globally for software usability by Gartner Frontrunner for business intelligence across over 280 BI tools.
• Revenue funded: Holistics is fully funded by customer revenue, and we are accountable to our customers. Some of our major customers include some of the top tech unicorns around the world.
• Sustainable: As a company, we are capital-efficient, profitable, and have a good cash buffer. So we are sustainable from the unit economics perspective.
• Strong Product Vision: We have a clear product vision towards serving the analytics engineering niche (Analytics as-code, API-first),

JOB REQUIREMENT

Your Background

This role could be suitable for you if you have at least 3 years of working experience in any of the following roles

• SQL Data Analyst or Data Engineer where you have experience working on analytics requests from the business
• Customer-facing Business Operations, where you have experience using data to inform and automate business processes
• B2B Sales Engineer or Customer Success with strong technical analytics skills
• B2B Sales Rep with the technical aptitude to sell technical analytics products
• Any other background that fulfills the requirements below

Requirements

• Strong SQL skills for data analytics purposes (or aptitude to learn SQL)
• Technical acumen to understand concepts and trends in the analytics engineering industry
• Excellent active listening and conversational skills
• Strong problem discovery and framing skills
• Strong communication and documentation/instructional writing skills
• Good-to-have: Experience with Git will be helpful for you to get up to speed with
• Remote Work: Ability to work remotely, and keeping the team updated on your progress
• Ability to plan and set aside scheduled time slots to cater for calls in US time zones (time will be considered as part of your total working hours).