PolicyPal is the digital insurance manager for millennials. PolicyPal aims to make the process of buying and managing insurance simple, transparent and fair. We offer consumers an easy way to manage their insurance policies in a smart online portfolio and notifies him if he or she is over or underinsured. We are looking to grow our business development team and technology development team in Singapore.
Sales Associate Role:
Are you passionate about helping people and keen to start a sales role? Are you a great communicator? Come join the PolicyPal Inside Sales team!
This role is on the front lines of the PolicyPal customer experience where you will be handling all inbound and outbound leads for insurance customers and ensuring they get the coverage they need during this trying period.
● Onboard new insurance customers into the application
● Communicate professionally with customers through various channels, including phone, email, chat and text
● Collaborate with operations and sales lead to ensure a seamless customer experience
● Master the workflows and software tools necessary to carry out your responsibilities
● Prompt, persistent and tactful follow up with customers to close the sales cycle.
● Provide actionable feedback from customers to other teams to improve.
● At least 1+ year of work experience
● Self-driven with a hungry attitude.
● Ability to work a flexible schedule
● Strong communication skills and an enthusiasm for speaking with customers over the phone; past phone-based, customer-focused experience a plus
● A sales mindset: you’re motivated by the opportunity to connect prospective customers to a product that meets their needs
Founded in 2016, PolicyPal offers personal insurance such as travel, personal accident, motor insurance and business insurance such as group employee benefits, cybersecurity, directors liability insurance. PolicyPal enables you to buy insurance instantly at affordable premiums with rewards points. Moving forward, the company plans on adding further lines of insurance and using our blockchain technology to provide proof of insurance and automated claims process.
We work hard to make it easy
We built PolicyPal to create a better insurance experience
[C] Clear Communication
Keep the rest of the team in the loop regarding our – tasks and challenges so everyone can understand the progress that the business is making.
Equipped with a strong sense of ownership, we understand the depth of the impact that our actions have on our company’s success. We take great pride in our work and continually seek improvements on our products and services.
Great responsibility requires great resourcefulness. We consistently take the initiative to achieve more with less, making the most out of any opportunity that arises.
We eschew indecisiveness and analysis paralysis. Strong advocates of the "work smart” ethos, we strive to be bold, nimble and effective in this dynamic and fast-changing industry.
Attractive remuneration package
Free lunch Fridays
Free flow coffee, tea and water
Office stocked with snacks across the spectrum
5-day work week
Fun, diverse and open-minded coworkers
Awesome office space at a Central location
Team support to jumpstart your career and for professional development
The opportunity to say you're one of the early employees in the company that's going to shake up a big, old-fashioned industry