OVERVIEW
Snapask was founded to provide personalised learning experiences to every student, regardless of background or status. Having grown up experiencing cram school culture first-hand, the founders started offering small class learning experiences through a small scale tutoring center in HK. In order to make these experiences more accessible, they later decided to shift their efforts to a mobile platform.
There's a seismic shift in Hong Kong's tutoring market, from offline to online. Snapask is at the forefront of bringing quality tutoring into the pocket of every student, by matching university-level tutors with students on-demand. Hong Kong alone already boasts between USD 2-4 billion spent annually on education. By escaping the physical confines of the classroom, tutoring centres and so-called cram schools; using Snapask, everyone can get academic questions they have answered at anytime.
Visit https://snapask.co/en/careers to see career opportunities with Snapask in Hong Kong, Taiwan and Singapore.
MISSION
Officially founded in 2014, Snapask aims to
give every student the tool to learn in the most customized manner, efficient
and hassle-free, and yet in a minimal cost. Snapask, which released in January
2015, is a mobile app that allows students to ask questions about anything in
one click. And we can connect them to the most eligible tutors by
crowd-sourcing to provide a real-time one-to-one online class.
CULTURE
Ask the right questions.
At
Snapask, we try to match the best answers to every users' questions. We further
recognise that we have to ask the right questions in the first place, so as to
build a long lasting company. We're committed to asking the right questions by
living and working our core values.
Our commitment
Continuous
improvement is a shared responsibility. Action is an independent one.
Our values
 Challenge: We recognise that every
challenge is an opportunity in disguise. For both business and learning.
 Collaborate: We're proactive about
getting things done, together. You'll never hear us say 'It's not my job'.
 Communicate: We don't bullshit. We focus
on open, thoughtful and responsible communication.
 Courage: Nothing was ever achieved by
standing still. Don't worry about being wrong, worry about not trying.
 Customer: Customer service is not a
department, it's everyone's job. We consider their perspective first and
foremost.